TNT Mail

Help Center

Quickly understand usage methods and FAQs to help you use the email service more smoothly.

Beginners Guide

Quick start, understand basic operation process

Email Sending Rules

Learn about sending limits and precautions

FAQs

View the questions users care about most

Contact Technical Support

Get one-on-one technical support service

常见问题

解答您在使用过程中可能遇到的问题

Q: Do you support overseas email sending?
A: We support email sending needs for multiple countries and regions, actual results depend on list quality and sending strategies.
Q: Can I clean email lists before sending?
A: The system supports basic email validity screening, we recommend processing before sending to optimize delivery quality.
Q: Can sending speed be adjusted?
A: You can set sending frequency according to actual needs to avoid risks from concentrated sending.
Q: Is sending result feedback provided?
A: The system provides basic sending status information to determine task execution status.
Q: Which industries is it suitable for?
A: Suitable for multiple industries including foreign trade, e-commerce, and cross-border business, enterprises that need email marketing or customer communication can use it.
Q: How to improve email delivery rate?
A: We recommend using high-quality recipient lists to avoid sending to invalid email addresses; control sending frequency to avoid large volumes in short periods; optimize email content to ensure compliance and attractiveness.
Q: Are there account usage restrictions?
A: The system intelligently allocates based on account status and sending records, we recommend following system recommendations to ensure long-term stable use.
Q: How to contact technical support if I encounter problems?
A: If you encounter usage issues or technical failures, you can contact us through the "Contact Technical Support" entry at the bottom of the page or via Telegram, our technical team will respond as soon as possible and provide assistance.